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I used Westside Services for my Homebuyer's Survey, Casey was very helpful in handling my case and rearranged my survey's appointment date on short notice with no charge. The survey was carried out by Jaime, who did a great job, and gave me a phone call after the survey to explain everything. Upon my request, they also transferred the high resolution pictures of the survey. Great customer service!
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We recently used Westside Services to carry out a buildings survey in advance of a property purchase. I am over the moon with the service we received. Communication from the office was always quick and easy and the report itself was produced ahead of timescales. Most importantly, I found Westley to be absolutely invaluable and providing additional advice and was always happy and willing to talk things through in more detail.
I've used Westside for: 1. Homebuyers report on a house in Woodford 2. Building survey on a house in Bush Hill Park 3. Building survey on a house in Chase Side Casey the office manger hasn't let us down, the reports have been produced in the agreed timescales and any questions we have have been answered in a timely fashion. The surveyors have given us a call after each survey was completed with a quick summary and we get the draft report a few days later. Happy to recommend them - my one piece of advice when buying ANY property is to make sure you get the services tested IN ADDITION to a survey by Westside as these are usually not examined by any surveyor. This means getting a CCTV inspection of the drains, an electrician to advise you on the state of the electrics, a plumber to look at the boiler/internal piping and potentially a damp surveyor if there are any damp concerns.
Fantastic service. Polite, knowledgeable and very thorough with their work. Highly recommended.
Good survey which was carried out shortly after we requested. Only 3 stars as it was 2 weeks from when the survey was completed till we received the draft report. We were given an explanation as to why it would be 3 days late but it kept being pushed back when we had to call asking when we could expect it.
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